FAQ
What's it made of?
A high-density memory foam core wrapped in a soft, knitted polyester cover — the same type of foam used in ergonomic seating, not the cheap stuff that flattens within weeks. The cover unzips for easy hand washing.
Is it washable?
Yes — the cover is removable and washable. We recommend hand washing only; please avoid machine washing or tumble drying, as this can damage the fabric and foam. Lay flat to air dry.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-9 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find my size?
We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide.
Can I modify or cancel my order after placing it?
Once placed, orders can't be changed or cancelled — they go straight into processing. Please double-check your details before checkout. Thanks for understanding!